The Lahaina Merchants Association’s Roadmap for the future

For over almost 20 years I’ve proudly led this group. When I started, many of us were selling scrounged tools and cans of food in dark alleys. Under my leadership I’m proud to say that the consumers of Lahaina may now purchase a wide variety of newly smithed metal items, lifesaving medicines, and fresh foods. Your entrepreneurial spirit and hard work have been an inspiration to me and to our customers but times are changing. The markets are in fluctuation and we need to pivot or run the risk of losing the footholds we’ve fought so hard to carve out.

As many of you know, last month someone was able to restart the global backup connection, and people started pouring in. I understand why some of them have turned to hawking their items. They’re confused, scared, and in a world that is vastly different than the one they remember. I sympathize with them, but I do not condone their activity. We can’t afford to look weak.

If these new visitors are going to conduct business in our territory they should be informed of the rules. I can forgive one transgression especially if they haven’t been enlightened, that’s what penalty charges are for. However, if they continue to disregard the rules we must be ruthless. This only works if we all work together. They need to know how important it is to pay association fees in a timely manner, (a lesson some of you are still struggling to learn I might add).

This is a good start but let’s be honest, it won’t solve our problem. Too many of them are showing up to effectively monitor. The writing’s on the wall and we need to step up our game. We need to come together like never before and show the people of Lahaina that they can consistently get quality products at a reasonable price from any of our businesses. I have a plan in place, but again, it only works if if we all work together.

First and foremost we need to renew our focus on quality. In the past weeks, I’ve heard a number of complaints about the selling of tainted clams, especially along the beach. I’ve talked to a few of you individually about the issue but it has to stop. Worse yet, it’s come to my attention that a number of spears have made it out of shops without fire hardening. We need our customers to feel like they can count on a LMA spear in combat. Their trust in us breaks a little every time one of those spears does. We can’t afford to carry members who cut corners.

We also need to start specializing. With the increased flow of consumers coming from the station stores nearby are busier than ever, but they are also having trouble keeping inventory. I think becoming more specialized fixes both of those problems. If the vendors near the station specialize in food, they can send customers down the road for weapons. The weapons shop can send them to Front street for medicine…..on and on it goes. This will ensure that we all benefit from the new traffic and each business can maintain a proper inventory.

Before you start complaining, I’m not suggesting that you can’t sell ammunition or a dagger if you own a place near the station. I’m just saying it would be in your best interest to make a plan with the other merchants in your area to spread your resources. Let’s make sure everyone gets a piece of the action. As you know, I’ve been working very hard on getting the armory up and running and plan on using it as the go-to stop in Lahaina for all your combat and protection needs. If you haven’t contacted me personally yet about selling weapons in the armory, please do so soon, and I will pass on consignment agreements.

I know there has been a lot of concern about the loss of market share due to the increase of working Reality Machines around the island, but I don’t think we have anything to fear. First, there are only a couple up and running and it’s not like they’re making new parts anymore. Secondly, the products coming from these glorified vending machines lack the quality and character that our handmade items do. Quality will always be king as long as I’m in charge of the LMA. It would be foolish to completely brush-off the danger of these automated hucksters however, so any member caught providing plans to one will be treated as if they were caught stealing from the association. I don’t need to remind you of what the penalty for that offense is.

Finally, we need not only need to get the word out, but we need everyone from the Thrivers to the Kānaka to think of us as family. We need to become integral to the Lahaina way of life. I’ve heard suggestions ranging from a gun raffle, to complimentary canteen fill-ups on purchases over 100 rai, to a preferred customer program. All of these ideas are alright, but I think they miss the mark. We need to get back to what got us here, breadfruit and bodies. We never saw a year like we did when we swept the Menehune from around the train station back in 08. Our Breakfast-N-Bullets event was the largest single day promotion we ever pulled off.

Rounding up some bandits, or better yet a few Night Marchers, and stringing them up in front of some shops and high traffic areas will yield hug benefits to our bottom line. If we add a few strategic luau’s, I don’t see how we can lose. It’s time for us to focus on each other and what matters most, the rai.